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Hospitality: Book online

Learn more about our new booking process

31 January 2024


Hospitality: Book online

Learn more about our new booking process

31 January 2024

Matchday hospitality can now be booked online.

With our range of packages becoming increasingly popular and the majority of matches receiving many more enquiries than we’re able to currently facilitate, we’ve been reviewing our booking process to consider how we can provide the fairest and most efficient service for guests.

As a result, we have worked with our ticketing partner, Ticketmaster, to develop an online platform which will allow supporters to book and confirm their place immediately after each match goes on sale. This will replace the existing system, where guests submit an enquiry form and await a call back from our commercial team.

How do I access and use the online booking platform?

Click here and log in to the account that you use to purchase match/season tickets. If you don’t have a ticketing account, click here to register. If you’re having difficulty, please email and we’ll be delighted to help.

Which matches are coming up?

With Gillingham sold out, the next match going on sale will be the visit of Crewe Alexandra on Saturday 24 February. Bookings will be available from 10am on Friday 2 February.

Complete the form below to be given advance notice of all future matches going on sale.

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    What can guests expect in the future?

    Exciting plans are in place to increase our provision of premium seating and to enhance our range of packages from next season. More details will be shared in due course.

    More information on booking specific packages online

    1862 Suite and Wheeler Suite

    Once you’ve completed an online booking for the 1862 or Wheeler Suite, our commercial team will allocate your seats in the stand. You’ll receive a confirmation email detailing everything you need to know and advising you of how to inform us of any dietary/accessibility requirements.

    We’ll always do our best to ensure large bookings are seated together in the stand, however it may be necessary to split some groups in order to maximise capacity. Should this be the case, we will contact you. Groups will always be seated together inside the suite.

    Should you include any season ticket holders in your booking, you will be prompted to enter their season ticket number(s).

    Please note – we expect demand to be extremely high for these packages between now and the end of the season.

    Family Hospitality

    The booking process is the same as outlined above, however you must include an under 16 ticket.

    A confirmation email will prompt you to inform us of your menu choice for each child in your booking, while also providing instructions of how to upgrade to one of our popular birthday celebration packages.

    Executive Boxes

    You will have the opportunity to select either an eight-seat or 16-seat box before making your booking.

    Your confirmation email will include instructions of how to claim reimbursement for any season ticket holders in your party, and also how to add pie and chips at a cost of £6 per person.

    Away supporters

    Please note – we’re unable to welcome away fans in our hospitality areas and, should any be discovered, they will be asked to leave without refund.

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