Skip to main content Skip to site footer

Sensory rooms

Ticketing process

Each sensory room can be hired for £40.

Requests can be made to, while general enquiries can be made by calling 0115 955 7241 between 9am - 5pm throughout the working week.

Early booking is encouraged to avoid potential disappointment.

The cost of each room is based on a capacity of eight people, of which a maximum of four will have complex learning difficulties accompanied by a maximum of four parents/carers.

In instances when fewer than four individuals with complex learning difficulties occupy a sensory room, the capacity of the room is reduced to five. This figure must include at least one person with complex learning difficulties and at least two parents/carers. Should the sensory room users wish to increase the room's capacity to eight, match tickets can be purchased at the standard rate.

The main contact for the booking will be added to the executive box guestlist. No physical tickets will be distributed. The entrance is located in the Haydn Green Family Stand and will be open from 1.30pm (Saturday 3pm kick-offs) or 6.30pm (midweek matches).


The sensory rooms are staffed by Sam Neal, Bev Verney, Harry Wrightson and Denise Wrightson, all of whom have experience in caring for people with complex learning difficulties.

How to book

To book tickets or arrange a viewing, please email or call 0115 955 7241.

Each room in detail

The rooms cater for differing needs:

The Rompa Snoezelen® Multi-Sensory Room

The Snoezelen® Multi-Sensory Room provides resources to calm people using light, sound, smell and touch while giving a fantastic view of the game. The room boasts a bubble tube in a padded base, fibre-optics, eight-colour controller, milky way fibre-optic carpet, laser sky projector, aroma diffuser as well as vibrating pillows to provide a relaxing environment to enjoy the match in.

The Rompa Multi-Sensory Room 2

This room provides simple resources to engage those who may find the main sensory room distracting. It boasts hand-held products to hold, squeeze and manipulate as well as a calming space projector which features a slow-moving lava lamp-like projection, a spotlight and mirror ball. There is also an aroma-diffuser which can be changed for different users.

The Rompa Sensory Integration Room

This room is for the more active and those with sensory processing disorders. It includes spinning, rocking, bouncing and balance as well weighted and compression vests to help those who can be calmed with this type of sensory input. It also has a range of hand-held tactile products to touch and explore, including hard, soft, aroma, smooth and vibration. Each viewing area also provides ear defenders for people who are sensitive to sounds (such as sudden cheers).

Information for parents/carers

- Parents/carers remain responsible for sensory room users at all times

- The parents' room can be used by the parents/carers provided at least one parent/carer remains in the sensory room with the user at all times

- The sensory suite is manned by volunteers who are there to provide support to the users, but who are unable to provide dedicated caring support. Parents and carers must therefore retain full supervision of their sensory room user at all times

- Notts County review their sensory room ticketing policy as part of their commitment to ensuring the rooms are as accessible as possible to those who need them. The club therefore invite supporters to send their feedback to


In a ceremony which also saw the club sign the Autism Alliance charter, the rooms were officially opened ahead of the 2016-17 Sky Bet League Two match against Grimsby Town.

The club launched the project after seeking advice from a number of specialists including Autism East Midlands, Rompa, the Shippey campaign and Indigo to ensure the rooms would fully meet the needs of those with complex learning difficulties.

The idea was first floated by Debbie Austin, Specialist Awareness Trainer at Autism East Midlands.

She said: "Typically it would perhaps be one area or room, but here at Notts County there is an array of rooms – not only for people with sensory issues, but a room for parents as well.

"I am a woman on the autism spectrum, so I know myself that noise and crowded spaces can be overwhelming.

“People with this type of condition, who would otherwise have stayed away, can now be a part of the game.

"It feels extremely supportive. I think it's wonderful."