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Club News

Notts team up with Ticketmaster

Industry giants to be new suppliers

9 November 2018

Notts County have teamed up with the world's leading live event ticketing company, Ticketmaster.

The Magpies have followed the likes of Arsenal, Tottenham and Celtic in partnering with the industry giants and supporters are set to benefit from the following key improvements:

- Brand-new, mobile responsive ticketing site giving fans a faster, easier purchase experience

- Better sales capacity, meaning it will be faster and easier to buy for high-demand fixtures

- The ability for season ticket holders to add cup and play-off tickets on to their cards online

- Comprehensive tracking of purchase histories, enabling the club to implement improved loyalty schemes and priority periods in the future

- Online booking for away travel

Notts’ ticket office manager, Tim Bradd, said: “It’s been well documented that we have been looking for a new ticketing system which better suits our needs and aspirations.

“We’ve conducted a thorough due diligence process, assessing the benefits of a number of different suppliers, and Ticketmaster tick all the boxes for us.

“We would like to say a huge thank you to Medoc for all their help and support over the years. We will still be working alongside them in other areas of the business and look forward to further strengthening our relationship.”

Notts owner and chairman Alan Hardy said: “Ticketmaster’s system will take us to the next level and we’re really looking forward to working with them.

“This is a significant investment in the club’s infrastructure – but one we are sure will be worth it as our supporters – and, most importantly, season ticket holders – will enjoy a vastly improved experience.

“One minor change for those who purchase tickets online or by telephone will be the implementation of a 60p per ticket booking fee (except for under 12s' tickets), the proceeds from which will go towards covering the costs associated with the new system.

“The decision to reintroduce booking fees was not one we took lightly but, having canvassed supporter opinion on social media, it was evident that the majority were happy to pay a little extra for an enhanced service.

"We thank fans for their understanding and look forward to hearing their feedback once the changeover is complete.”

Adam Newsam, managing director of Ticketmaster Sport, added: “It's a real privilege to be selected as ticketing partner of a club with such a long history and enduring legacy in the world of football.

“We will build upon that legacy and look forward to working with the club to provide a top-class service for Magpies fans to make sure it’s easier for them to buy tickets to see their team.”

The club will announce more details about the roll-out of the new system in due course.

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