Notts County held a media consultation evening at Meadow Lane recently.
A small group of fans were invited to meet the club's media department, new supporter liaison officer Dougie Pullen and commercial operations manager Simon Fotheringham to discuss a variety of matters surrounding the club's communications.
Media and communications manager Nick Richardson said: "I would like to thank the supporters and Dougie for attending the consultation, which proved to be a very constructive exercise.
"Having recently joined the club I was keen to meet supporters face-to-face to hear their feedback and learn more about the general views of the fanbase.
"I was also keen for supporters to meet the individuals involved in the day-to-day running of the media department, who work very hard to provide the best service possible.
"Hopefully those in attendance will have already noticed some changes in approach as a result of feedback given on the night and I look forward to working closely alongside our supporters in the future."
A range of topics were discussed, including:
- Recent developments regarding the appointment of SLOs and supporters' wishes for them to be impartial
- Improvements to the club's social media output, with a heavier emphasis on interacting with the fanbase
- Better links between supporters and players
- The difficulty of navigating the club's web and mobile sites (the club assured supporters their feedback would be passed on to the EFL in advance of new website and Player service launch next summer)
- The viability of the matchday programme and best ways to make it a worthwhile purchase for supporters in a developing media landscape
- Availability of youth highlights and the promotion of matches
- Improved pre-match and half-time entertainment
The club plan to host similar events in the future, details of which will be publicised through the usual channels.