Frequently Asked Questions
How can I contact the Club?
Tel: 0115 952 9000
Fax: 0115 9553 994
E-Mail: office@nottscountyfc.co.uk
Website: http://www.nottscountyfc.co.uk
Address: Notts County Football Club
Meadow Lane,
Nottingham,
NG2 3HJ
ENGLAND
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Who is the customer service contact at the Club?
Persons wishing to contact the Club should direct their query to the head of the appropriate department. However, should the person not be satisfied after doing so, the designated customer service contact is Club Secretary, Mr Tony Cuthbert.
Mr Tony Cuthbert
Telephone: (0115) 952 9000
Fax: (0115) 955 3994
E-Mail: office@nottscountyfc.co.uk
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In what ways do the Club consult with supporters?
The Club consults supporters on a regular basis through various official and independent bodies, including: The Vice-Presidents Club, The Notts County FC Supporters Club, The Notts County Supporters Trust, and The Junior Magpies Club. The Club also communicates through the local media on a regular basis.
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When was Notts County Football Club formed?
1862 - which makes Notts County officially the World's Oldest Football League Club.
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How do I purchase match tickets?
Match tickets can be purchased at the Ticket Office at Meadow Lane - open on matchdays only. On weekdays, tickets can also be bought from the Ticket Office based at the club's Main Offices. For further details please contact the Ticket Office on Nottingham (0115) 955 7204.
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Can I order my tickets online?
Yes. The Online Ticket Office was launched in January 2007. Fans are able to purchase their match tickets online, and then be delivered. The address is www.theclubshop.co.uk/nottscounty-tickets.
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How do I get to Meadow Lane?
Click Here for directions and information.
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Where is the Main Reception located?
The Main Reception at Meadow Lane is located at the rear of the Main Stand. Follow the signs for Conference & Banqueting and proceed to the set of double yellow doors.
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When is the Main Reception open?
The Main Reception at Meadow Lane is open 9am until 5pm, Monday until Friday inclusive as well as on matchdays. The main reception is closed on Sundays unless stated.
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When is the Club Shop open?
The Club Shop - located at the back of the Family Stand - is open from Tuesday to Friday from 9am to 5pm. On Saturday's it is open 9am to 7pm on Home Matchdays (excluding match time) and for Away Matchdays from 9am to 12pm. It is closed on Sundays & Mondays.
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Can I order items from the Club Shop online?
You can indeed. The Online Store was launched in September 2004, and can be found at the following address: www.ncfcshop.com.
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Who are Notts' main club sponsors?
The Magpies' home shirt sponsors are Forward Pest Control. The change strip sponsors are Marston's Smooth.
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What are the Magpies' home kit colours this season?
Black and white striped shirts, black shorts, and black socks.
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What are the Magpies' away kit colours this season?
The away kit is is sky blue and claret halves, claret shorts with a sky blue trim and sky blue socks.
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Which part of the Meadow Lane stadium is most suitable for families?
The Club provides an area of the ground exclusively for the use of family groups and junior supporters. The area given over for this purpose is the whole of the Haydn Green Family Stand. Located within this is a Family Room. Families are, however, welcome all around the stadium. Families are advised that the Kop Stand is the stand which creates the most noise.
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Which part of the Meadow Lane stadium is most suitable for disabled persons?
The Club has designated areas and special rates for disabled persons. Disabled seats are available on all sides of the ground, including The Kop. For further details please contact the Club - Click Here for more details.
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What club facilities are open on non-matchdays?
The Club's range of Conference and Banqueting hospitality suites are available for use all day every day. For further details please call the Notts County Conference & Banqueting Team on 0115 955 7222 or 0115 955 7223.
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How do I request that an announcement is made on the tannoy during matchday?
Supporters wishing to request that an announcement is made over the tannoy system prior to a match or during the half-time interval, such as birthday shouts, should write in to the Club by post or email. It would be appreciated if you could give the Club plenty of notice with regard to tannoy announcements. We will endeavour to get your message out but sometimes this is not possible due to excessive demand or sponsors' requirements.
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My son/daughter wants to be a mascot - how do I find out more details?
The popular Mascot package are reintroduced for every season and the Club are taking bookings now. So, if you're interested in becoming a mascot for the home matches at Meadow Lane, please call Lauren Webster on 0115 9557220.
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What is the dress code in the Hospitality suites at Meadow Lane?
The dress code for the hospitality suites inside the stadium is smart (collar and tie) and this applies to before and during the match. After the game, there is no dress code in the 1862 suite.
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Where did the 'Wheelbarrow song' originate?
'The Wheelbarrow Song' is perhaps Notts County's most well-known chant. It is famous because of its bizarre nature. The origins lie with a ShrewsburyTown away match in 1990. 2-0 down and with their team seemingly going nowhere, the disillusioned Notts County fans began mocking the Shrewsbury fans' accent. Whatever the Shrews were singing, it sounded to a small group of Notts fans like 'I had a Wheelbarrow, the wheel fell off' repeated.
The song seemed to fit the mood of the time perfectly, so disillusioned Notts fans began to sing it back. Unexpectedly, the whole terrace joined in and amazingly Notts County came back to draw 2-2. The now 'lucky' Wheelbarrow song was the soundtrack to a 6 game unbeaten run, culminating in a Wembley appearance and a legendary chant was born, one which can still be heard echoing around Meadow Lane today.
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What is this season's predicted average gate?
No figure has been set for this season's average gate and it will depend on the team's fortunes on the pitch. The average attendance in the 2007/08 season was around 4,500 fans.
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Where can I go to eat and drink before the match?
The Club recommends The Meadow Club at the rear of the Haydn Green Family Stand for home and away supporters wishing to grab a bite to eat, something to drink and socialise before the match. The Globe on London Road is also a popular choice for Notts fans on matchdays, although there are plenty of other pubs near the ground to choose from such as the Southbank, Hooters and CASA..
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What catering facilities are available inside the Meadow Lane stadium?
There are eight ground catering outlets around the ground with a variety of snacks and refreshments available. Alcohol must be consumed in the concourse/snack bar areas and must not be taken into the stands. No alcohol is allowed within sight of the pitch.
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Where is the nearest Hotel/B&B to the ground?
The Club can suggest the Travelodge located on London Road near the BBC Studio and train station, although there is other accommodation near the ground to choose from.
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How do I contact the players?
You can get in touch with your favourite Notts player by writing into the Club and a member of staff will pass on your correspondence.
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What is Magpie World?
Magpie World is Notts County's Online TV & Radio Station which provides Match Highlights, Full Match Audio Commentary and also TV & Audio Interviews from the squad and Manager every week. Click Here for more information.
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Which local newspapers give coverage of Notts County?
The Nottingham Evening Post is the city's main paper, which provides daily coverage on Notts County's fortunes. Local free papers The Nottingham Topper and Nottingham Journal also provide some coverage towards Notts County.
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Which local radio stations provide news coverage of Notts County?
BBC Radio Nottingham 95.5 & 103.8FM, Trent FM 96.2FM, Heart 106FM.
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What Notts fanzines are available?
The only Notts County fanzine available is The Pie. This can be purchased from the Club Shop, or in and around the ground on selected matchdays.
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How many stewards do Notts County use on matchdays?
There are 90 stewards in and around the ground on matchdays. Stewards use an in-house radio system to communicate to one another effectively.
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And what about policing?
The Club use a very small number of police on most matchdays as Meadow Lane is widely regarded as a very safe place to visit. For the 'bigger' matches - derby matches particularly - the Club uses however many police are deemed necessary.
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What is the capacity of Meadow Lane?
20,300
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What is the capacity of the 'away end' at Meadow Lane?
Away fans are housed in the Jimmy Sirrel Stand, 2,024 seats are available but this number can be increased upon request from the opposition.
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How do I receive first aid on matchdays?
In the event of needing first aid, supporters should contact the nearest steward (dressed in fluorescent bright yellow jackets) or first aid officers (dressed in safety fluorescent jackets) who are dotted around the ground. There is a First Aid Post located in the Meadow Lane corner of the ground. The Club always ensure that there is one first aider per 1,000 people within the stadium and if there are over 5,000 people within the stadium an ambulance is present.
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What should I do in the event of a fire?
In the unlikely event of a fire, fans are asked to leave the ground immediately and calmly. There are exits located all around the ground and emergency exits in the four corners of the stadium. There are 250 heat/smoke sensors and emergency telephones dotted around the ground.
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Are the turnstiles at Meadow Lane computerised?
The turnstiles at Meadow Lane are automatically monitored by a computer system to keep an accurate record of the attendance figures.
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Any more questions?
Contact the club on office@nottscountyfc.co.uk
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